Human & Organisational Performance (HOP)
A Systemic Approach to Error Reduction
Human & Organisational Performance (HOP) is a systemic approach to error reduction that depicts how an individual on any given task interacts with people, programs, processes, work environments, organisations and equipment and how these all influence each other. It takes into account that, as humans, we are fallible and even the best of us will make mistakes.
HOP can help people and organisations reduce the likelihood and eliminate errors, maximise our defences to become error tolerant, and mitigate the consequences when errors do occur.
We are proud to partner with Fisher Improvement Technologies, the practical application specialists, to deliver HOP education and integration strategies to organisations around the world. Contact us to find out more.