Procedure Excellence

Our expertise in effective written guidance helps equip individuals seeking initial training as procedure writers, analysts who are already experienced, and individuals who lead written guidance teams with knowledge and skills that enable performing more efficient and effective processes. 

In partnership with Fisher Improvement Technology, these Procedure Excellence workshops integrate Human and Organisational Performance (HOP) fundamentals with industry-leading concepts and techniques to develop effective written documents. Participants are taught how to recognise error traps in written documents, effective formats, the difference between flexibility and ambiguity, the importance of consistency, and how different personalities approach writing and using written documents.

Check out the Courses page for the online course in Effective Written Guidance or schedule a call with us below to discuss how we may best serve you.